Membership Terms & Conditions

1. Membership Eligibility

1.1 Membership is open to individuals and families who wish to participate in Greenhill YMCA activities.
1.2 Greenhill YMCA offers the following membership categories:

• Adult Membership – For individuals aged 18 and over.
• Child Membership – For individuals under 18 years old.
• Family Membership – Covers up to two adults and two children under 18. Additional children may be added for an extra fee.
  1.3 Greenhill YMCA reserves the right to refuse or terminate membership if a member fails to comply with these Terms and Conditions.

2. Membership Fees & Payment

2.1 Membership fees are payable monthly or annually via bank card payment.
2.2 Greenhill YMCA reserves the right to review and adjust membership fees. Any changes will be communicated at least 30 days in advance.
2.3 Membership payments are processed on the the date the membership started each month, unless a different date is selected.

3. Auto-Renewals & Late Payments

3.1 Auto-Renewals:

• Memberships automatically renew unless cancelled in accordance with Section 4.
  3.2 Late or Failed Payments:
• If a payment fails, Greenhill YMCA will attempt to retry the payment within 5 working days.
• If a payment remains outstanding after two failed attempts, the membership may be suspended or cancelled.

4. Membership Cancellation & Refunds

4.1 Members may cancel their membership at any time by providing 30 days’ written notice via email or in person. membership@greenhill-ymca.org
4.2 Refunds are not provided for any unused portion of membership unless exceptional circumstances apply (e.g., medical reasons, relocation).
4.3 Greenhill YMCA reserves the right to cancel a membership for breaches of these Terms and Conditions.

5. Member Conduct & Code of Behaviour

5.1 Members are expected to:

• Respect Greenhill YMCA staff, facilities, and other members.
• Follow all health and safety guidelines while using facilities.
• Abide by any specific rules related to activities or events.
  5.2 Any behaviour deemed inappropriate (e.g., harassment, misuse of facilities, disruptive conduct) may result in suspension or termination of membership.

6. Use of Facilities & Access

6.1 Greenhill YMCA is primarily a youth-focused centre, hosting organised school groups, structured activities, and residential programmes. For safeguarding reasons, we need to know who is on-site at all times.
6.2 Membership does not grant unrestricted access to the site or facilities.
6.3 Greenhill YMCA will provide specific events and opportunities for members to be on-site. These events will be communicated in advance.
6.4 Members must pre-register for designated member activities and follow all site safety protocols.

7. Events & Member-Only Discounts

7.1 Members may receive access to exclusive events and discounts on selected activities.
7.2 Some events may require separate booking and fees.

8. Gift Aid & Donations

8.1 If eligible, members may opt into Gift Aid to allow Greenhill YMCA to claim an additional 25% on their membership fee as a charitable donation.
8.2 By opting in, the member confirms that they are a UK taxpayer and understand that they must notify Greenhill YMCA if their tax status changes.

9. Data Protection & Privacy

9.1 Member information is collected and stored in accordance with GDPR regulations.
9.2 Personal data will only be used for membership administration, communication, and activity tracking.
9.3 Greenhill YMCA will not share personal data with third parties without member consent, except where required by law.

10. Liability & Waivers

10.1 Greenhill YMCA is not responsible for any personal property lost, stolen, or damaged on the premises.
10.2 Members participate in activities at their own risk and are advised to ensure they are medically fit for participation.
10.3 Certain high-risk activities may require adults to sign waivers before participation. Children will not be required to sign waivers.

11. Amendments to Terms & Conditions

11.1 Greenhill YMCA reserves the right to amend these Terms and Conditions as necessary.
11.2 Any changes will be communicated via email and on our website at least 30 days in advance.

Acknowledgment & Agreement

By opting into the Greenhill YMCA Membership scheme you agree to the above outlined Terms and Conditions.